Delete your Liftuno account
Last updated: 29 September 2026
This page explains how to delete your Liftuno account and the personal data linked to it. Liftuno is used on the web, in the Liftuno Android app and in the Liftuno Windows app; the steps are the same for all of them.
1. Members and staff
- Email mohiuddin.200@outlook.com with the subject “Delete my Liftuno account”.
- Include the mobile number you sign in with and the name of your gym.
- To confirm it’s you, we’ll send a code by SMS to that number and ask you to reply with it.
- We’ll delete your account within 30 days and confirm by email or SMS.
You can also ask your gym’s admin to remove you; they can contact us on your behalf.
2. Closing a gym’s account
A gym admin can ask us to close the gym’s Liftuno account and delete all of its data by emailingmohiuddin.200@outlook.comfrom, or mentioning, the admin’s registered mobile number. Before closing, you can export your members, payments and finance records as CSV from the app.
3. What we delete and what we keep
| Data | What happens |
|---|---|
| Sign-in account, PIN and sessions | Deleted |
| Your name and mobile number in the gym’s records | Deleted or replaced with an anonymous label |
| SMS log entries sent to your number | Deleted |
| Payments, receipts and attendance | The gym may need these amounts for its accounts, so they may be kept without your name or phone number attached |
| Whole gym (when a gym closes its account) | All data deleted or anonymised within 90 days |
We may keep information for longer only where the law requires it. For more about what we collect and why, read ourprivacy policy.